Drag & Reveal

See the glow-up before you even hit add to cart.

Loaded Loaded
Naked Naked

Frequently Asked Questions 

Is Cash on Delivery (COD) available?

Yes, we offer Partial COD. You just need to pay 10% in advance, and the remaining amount can be paid at the time of delivery.

How long will it take to get my orders?

Once we receive your order, we take around 24 hours to prepare and pack it. After that, your order is Dispatched.

Delivery usually takes 2–3 working days, but it may vary depending on your location.

What if I receive a defective product?

We offer replacements for any defective/damaged items. Contact us within 24 hours of delivery with photos.

How can I contact customer support?

You can reach us at "Instagram" or "Email"

Refund Policy

At Casevo, we offer replacements for products received damaged, defective, or incorrect.

  • Report within 24 hours of delivery 
  • Unboxing video is mandatory -  showing the package from all sides, shipping label, and complete opening process without cuts.
  • Products must be unused and returned in their original packaging.
  • No returns for change of mind, design/color preference, incorrect model ordered, or unjustified delivery refusal.
  • Claims are verified using unboxing videos and dispatch photos.Approved claims require return authorization.
  • Eligible refunds are processed to the original payment method within 5–7 business days after receiving and verifying the returned product.
  • Eligibility: Only purchases made through the official Casevo website qualify.

Casevo orders are considered confirmed once placed.

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